FAQs

Where can a Mugsy gift card be purchased and redeemed?

Mugsy gift cards are currently only available for purchase in the United States, and can only be redeemed for orders shipped to an address in the United States.

When can I/my gift recipient expect my digital gift card order?

Digital gift cards are sent via email almost immediately or on the date designated by the purchaser.

How do I redeem my Mugsy gift card?

Mugsy gift cards can be redeemed in the United States only for authorized products at http://www.mugsyjeans.com/ by entering your gift card information at checkout.

Does a TGCM MGSY Issued Mugsy gift card have an expiration date or any associated non-use fees?

TGCM MGSY Issued Mugsy gift cards do not expire or incur any fees.

How can I check my gift card balance on a TGCM MGSY Issued gift card?

Gift card balances can be checked by applying the gift card to your cart at checkout or by contacting our team at 866-635-2925 or mugsy@giftcardhelp.com.

How can I request a refund for my TGCM MGSY Issued Mugsy gift card if it has a low balance?

Where required by law, remaining balances on cards may be subject to refund. If your TGCM MGSY Issued Mugsy gift card has a verifiable balance of $10 or less, please contact 866-635-2925 or mugsy@giftcardhelp.com to request a refund.

How can I request a replacement on a lost, stolen or damaged TGCM MGSY Issued Mugsy gift card?

To request a replacement or report a lost or stolen card, please contact mugsy@giftcardhelp.com

Who should I contact with concerns about the status of a gift card or gift card fraud?

If you have any questions or concerns about the status of a gift card, please email us at mugsy@giftcardhelp.com or call 866-635-2925